Policy
- At Dai Okiku Jewelry, we pride ourselves on a distinctive customer-centric policy that is rarely found elsewhere. Our mission is to ensure that our customers experience complete satisfaction with our products. We believe that happiness is paramount, and we are committed to providing exceptional service.
- In the event that your jewelry experiences any natural issues, such as a broken clasp or chain, or if it becomes tarnished, we offer a comprehensive guarantee that covers these matters at no cost to you. Your peace of mind is our top priority, and we are dedicated to ensuring that your shopping experience remains enjoyable and worry-free. Should any concerns arise, please feel free to reach out to us, and we will be happy to assist you.
Refund Policy
- All sales are final; however, we understand that sometimes exchanges may be necessary. Exchanges can be made within 5 business days from the date of purchase. Please ensure that items are in their original condition, unworn, and accompanied by the original packaging for a successful exchange.
Privacy Policy
Privacy Statement
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?- When you purchase an item from our store, we collect personal information that you provide, such as your name, address, and email address, as part of the buying and selling process.
- When you browse our store, we automatically receive your computer’s internet protocol (IP) address, which helps us learn about your browser and operating system.
Email Marketing (if applicable): With your consent, we may send you emails regarding our store, new products, and other updates.
SECTION 2 - CONSENT
How do you obtain my consent?
- By providing your personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, you imply consent for us to collect and use that information for the specified purpose.
- If we request your personal information for a secondary purpose, such as marketing, we will either ask for your explicit consent or provide an option for you to decline.
SECTION 3 - DISCLOSURE
- We may disclose your personal information if required by law or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc., which provides us with an online e-commerce platform to sell our products and services.
- Your data is stored through Shopify’s data storage and databases, secured by firewalls.
- Payment: If you select a direct payment gateway to complete your purchase, Shopify stores your credit card data securely, using encryption through the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction information is retained only as long as necessary to complete your purchase, after which it is deleted.
- All direct payment gateways comply with PCI-DSS standards, which ensure secure handling of credit card information by our store and service providers.
For further insights, you may review Shopify’s Terms of Service and Privacy Statement.
SECTION 5 - THIRD-PARTY SERVICES
- Generally, third-party providers we use will only collect, use, and disclose your information to the extent necessary to provide their services to us.
- However, certain third-party service providers, such as payment gateways, have their own privacy policies regarding the information we provide them for purchase-related transactions. We recommend reviewing their privacy policies to understand how your personal information will be handled.
- Keep in mind that some providers may be located in different jurisdictions than you or us. If you engage in a transaction with a third-party service provider, your information may be subject to the laws of the jurisdiction(s) where that service provider is located.
- For example, if you reside in Canada and your transaction is processed by a payment gateway in the United States, your personal information may be subject to disclosure under U.S. law, including the Patriot Act.
- Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links: Clicking on links in our store may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
- To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed inappropriately.
- If you provide us with your credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we adhere to PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - COOKIES
Here is a list of cookies we use:
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_session_id: A unique token, sessional, allows Shopify to store information about your session (referrer, landing page, etc.).
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_shopify_visit: No data held, persistent for 30 minutes from the last visit, used by our website provider’s internal stats tracker to record the number of visits.
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_shopify_uniq: No data held, expires at midnight (relative to the visitor) of the next day, counts the number of visits to a store by a single customer.
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cart: A unique token, persistent for 2 weeks, stores information about the contents of your cart.
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_secure_session_id: A unique token, sessional.
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storefront_digest: A unique token, indefinite. If the shop has a password, this is used to determine if the current visitor has access.
SECTION 8 - AGE OF CONSENT
- By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us consent for any minor dependents to use this site.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
- We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here, so you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
- If our store is acquired or merged with another company, your information may be transferred to the new owners to continue providing products to you.
SECTION 10 - GDPR
- By using our website, you (the visitor) consent to allow third parties to process your IP address to determine your location for currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie that is automatically removed when you close your browser). This is done to maintain the selected currency during your browsing session.
Terms of Services
Overview
This website operated by Dai Okiku Jewelry. The terms “we,” “us,” and “our” refer to Dai Okiku Jewelry. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”). Please read them carefully.
If you do not agree to all the terms, you may not access the website or use any services. We may update these Terms at any time, and your continued use constitutes acceptance of any changes.
SECTION 1 - ONLINE STORE TERMS
- You represent that you are at least the age of majority in your state or province of residence, or you have consent from a guardian for minor dependents.
- You may not use our products for any illegal or unauthorized purpose.
- You must not transmit any harmful code (e.g., viruses).
- A breach of any term may result in termination of your Services.
SECTION 2 - GENERAL CONDITIONS
- We reserve the right to refuse service to anyone for any reason.
- Your content may be transferred unencrypted; credit card information is always encrypted.
- You agree not to reproduce, duplicate, or exploit any part of the Service without our permission.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
- We are not responsible if information on this site is not accurate or current.
- Relying on material from this site is at your own risk.
- We may modify site content at any time but have no obligation to update it.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
- Prices are subject to change without notice.
- We may modify or discontinue the Service at any time without liability.
SECTION 5 - PRODUCTS OR SERVICES
- Certain products may be available exclusively online and are subject to our Return Policy.
- We cannot guarantee that product colors will be accurately displayed on your monitor.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
- We reserve the right to refuse any order and to limit quantities.
- You agree to provide current, complete, and accurate information for your purchases.
- Please review our Returns Policy for more details.
SECTION 7 - OPTIONAL TOOLS
- We may provide access to third-party tools which we do not monitor.
- Use of these tools is at your own risk.
SECTION 8 - THIRD-PARTY LINKS
- Our Service may include materials from third parties.
- We are not responsible for third-party websites or their policies.
SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
- Comments you submit may be used by us without obligation.
- We may monitor and remove content that violates our Terms.
SECTION 10 - PERSONAL INFORMATION
- Your personal information submission is governed by our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
- We reserve the right to correct any errors without prior notice.
SECTION 12 - PROHIBITED USES
You are prohibited from using the site for unlawful purposes or to:
- Solicit others to perform unlawful acts
- Violate laws or regulations
- Infringe on intellectual property rights
- Transmit harmful code
- Collect personal information from others
- Engage in spam or phishing
- Disrupt site security
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
- We do not guarantee uninterrupted service.
- Your use of the Service is at your own risk.
SECTION 14 - INDEMNIFICATION
You agree to indemnify us for any claims arising from your breach of these Terms.
SECTION 15 - SEVERAB
If any provision is deemed unenforceable, the remaining provisions will remain in effect.
SECTION 16 - TERMINATION
- These Terms remain in effect until terminated by either party.
- We may terminate access without notice if you violate these Terms.
SECTION 17 - ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and us regarding your use of the Service.
SECTION 18 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms at any time. We reserve the right to update these Terms and will notify you of significant changes.
SECTION 19 - CONTACT INFORMATION
Questions about the Terms of Service should be directed to us at: sales@daiokikujewelry.com.