Refund policy

Lifetime Warranty

• At Dai Okiku Jewelry, Our Lifetime Warranty stands as a testament to the durability and excellence of our jewelry, showcasing our confidence in the meticulous craftsmanship and the high-quality precious metals used in every piece.
• Should your jewelry experience any issues resulting from natural wear and tear, such as a broken clasp, significant tarnishing, or excessive noticeable discoloration, we offer a comprehensive Lifetime Warranty to cover these repairs or replacements at no additional cost to you. This warranty reflects our confidence in the craftsmanship of our products and our commitment to ensuring your satisfaction.
• Should you encounter any issues with your jewelry, please don't hesitate to contact us for warranty assistance. Our comprehensive Lifetime Warranty ensures your jewelry stays as beautiful as the day you acquired it, providing you with peace of mind.
• As Hawaii's exclusive specialist in 14k Gold Vermeil and the only company to offer a lifetime warranty, we have refined our expertise over 20 years since our founding in 2003. Shop with confidence, knowing each piece reflects our unwavering commitment to quality and excellence. We are honored to serve you and remain dedicated to providing exceptional care and service.

Refund Policy

• All sales are final; however, we understand that sometimes exchanges may be necessary. Exchanges can be made within 5 business days from the date of purchase. Please ensure that items are in their original condition, unworn, and accompanied by the original packaging for a successful exchange.

   Thank you for choosing Dai Okiku Jewelry!