Frequently Asked Questions
Cleaning Instructions for Your 14k Gold Vermeil Jewelry
To maintain the beauty and luster of your 14k Gold Vermeil jewelry, we recommend the following cleaning methods:
- Routine Maintenance: For regular upkeep, gently wipe your jewelry with a soft, lint-free cloth after each wear to remove oils, dirt, and other residues that can accumulate. Alternatively, you can use disposable gold and silver cleaning/polishing wipes, which are specifically designed to clean and restore the shine of your pieces. This routine will help maintain the vibrancy, radiance, and overall appearance of your jewelry over time.
- Mild Jewelry Cleaning Solution: For deeper cleaning, select a mild jewelry cleaning solution specifically formulated for delicate items. Avoid abrasive cleaners or tools, as they can scratch or damage the finish of your jewelry.
- Thorough Cleaning: For a more comprehensive clean, consider utilizing an at-home ultrasonic jewelry cleaner. We recommend a cleaning duration of 2-3 minutes in the machine, which can effectively remove deeper grime without compromising the integrity of the finish.
- Deep Cleaning: If you wear your jewelry daily, we suggest performing a deep clean one to two times a week using the ultrasonic method. This will help maintain its brilliance and extend its lifespan.
- Professional Cleaning: Alternatively, you may opt to visit a local jewelry store for professional cleaning services. Experts can provide specialized care to ensure your jewelry receives the attention it deserves.
Storage Instructions for Your 14k Gold Vermeil Jewelry
To maintain the beauty and integrity of your jewelry, it is essential to store it properly. We recommend the following guidelines:
- Ideal Environment: Store your jewelry in a cool, dry place, away from direct sunlight and humidity. This helps prevent tarnishing and prolongs the life of your pieces.
- Airtight Containers: Utilize an airtight container or a tarnish-resistant jewelry box for optimal protection. These storage solutions minimize exposure to air and moisture, reducing the likelihood of tarnishing.
- Anti-Tarnish Solutions: Consider incorporating anti-tarnish strips or pouches within your storage container. These products can effectively absorb moisture and chemicals in the air, further slowing down the tarnishing process.
Environmental and Harsh Chemicals
- To ensure the longevity and beauty of your 14k Gold Vermeil jewelry, it is crucial to protect it from exposure to harsh chemicals. Household cleaners, chlorine, perfumes, lotions, and other chemicals can cause tarnishing, discoloration, or irreversible damage to the metal's finish.
- For optimal care, apply any cosmetics, perfumes, or lotions before putting on your jewelry. This simple practice reduces the risk of chemical exposure, helping maintain the jewelry's luster and integrity over time.
- We also recommend avoiding wearing your jewelry at the beach. Saltwater, sand, and chemicals present in beach environments can significantly accelerate tarnishing and wear. This caution applies to all jewelry types, including 14k solid gold, as tarnishing is a natural process that can alter its appearance over time.
- In addition, exposure to chlorine-found in pools and hot tubs-can degrade the integrity of various metals, including 14k-24k gold, silver, palladium, and platinum. To protect your jewelry, always remove it before swimming or engaging in activities involving chlorine.
- We strongly advise against wearing your jewelry while showering. Exposure to soaps, shampoos, conditioners, and other bathroom products can lead to tarnishing, discoloration, or a loss of luster over time. For best care, it is always recommended to remove your jewelry prior to showering.
By following these instructions & recommendations, you can help ensure that your jewelry remains beautiful and in excellent condition for years to come.
When Will My Order Ship?
All orders placed before 5 PM HST will be shipped the same day. Our estimated delivery times are as follows:
- Inner Island Customers: Orders will typically arrive within 1-2 business days.
- Neighbor Island Customers: Expect delivery within 1-2 business days.
- Mainland Customers: Delivery generally takes 3-5 business days, depending on your specific location.
- International Customers: Shipping times will vary based on the destination and local customs processes. Please allow additional time for international orders.
How To Track Your Order
- Once your order has been processed, you will receive a notification via your preferred contact method on file. This notification will include all relevant shipping updates and tracking information, allowing you to monitor your order's progress.
If you have any questions or need further assistance regarding your order, please do not hesitate to contact us. We are here to assist you!